Privacy Policy

Ventura Canada Inc. ("Ventura Canada", "we", "us", or "our") is a Canadian-owned technology company located at 162 Richmond Street, Charlottetown, PE C1A 1H9, Canada. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or contact us.

We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

Information you give us. When you use our contact form, email us, or call us, we collect the information you choose to share, such as:

• your name and email address;
• your phone number and company name (optional);
• the product or service you're interested in; and
• the content of your message.

Technical information. Like most websites, our hosting provider and the third-party services described below may automatically receive basic technical information when you visit, such as your IP address, browser type, device information, and the pages you request. This is used to deliver and secure the website and to diagnose errors.

We do not use advertising or analytics tracking on this website, and we do not sell personal information.

We use personal information only for the purposes for which it was collected, including to:

• respond to your enquiries and arrange consultations;
• provide information about our products and services that you have asked for;
• deliver, maintain, and secure our website; and
• comply with our legal obligations.

If we want to use your information for a new purpose, we will ask for your consent first unless the law permits otherwise.

By submitting our contact form or otherwise providing personal information to us, you consent to its collection, use, and disclosure as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the details below. Withdrawing consent may limit our ability to respond to you.

We share personal information only with service providers who help us operate our website and business, and only as needed for those purposes:

• Web3Forms — delivers messages sent through our contact form to our email inbox.
• Email and hosting providers — store our email and host and secure this website.
• Google — provides the embedded map on our Contact page and the fonts used on this website. When those load, your browser connects to Google, which receives technical information such as your IP address.

Some of these providers may store or process information outside Canada, including in the United States. When that happens, the information is subject to the laws of that country and may be accessible to its courts, law enforcement, and national security authorities.

We may also disclose personal information where required or permitted by law.

Our website does not set its own tracking or advertising cookies. Embedded third-party content, such as the Google Map on our Contact page, may set cookies according to that provider's own policies. You can block or delete cookies in your browser settings.

We keep personal information only as long as needed to fulfil the purposes described in this policy, or as required by law. When it is no longer needed, we securely delete or anonymize it.

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access, use, or disclosure. Our website is served over a secure (HTTPS) connection. No method of transmission or storage is completely secure, but we work to protect your information and limit access to those who need it.

Subject to applicable law, you have the right to:

• ask whether we hold personal information about you and request access to it;
• ask us to correct information that is inaccurate or incomplete; and
• withdraw your consent to our use of your information.

To make a request, contact us at info@ventura-solutions.ca. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Our website is intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Our website links to other websites, including our product sites and social media pages. Those websites have their own privacy practices, and we encourage you to review their policies. This Privacy Policy applies only to this website.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised. Significant changes will be posted on this page.

If you have questions about this policy or how we handle personal information, please contact us at info@ventura-solutions.ca, call +1 (902) 916-9470, or write to us at 162 Richmond Street, Charlottetown, PE C1A 1H9, Canada.